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Jon Osgood
Jon Osgood Owner

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AWE Facebook



Jon Osgood

Privacy Policy American Whitewater Expeditions

How we handle your personal information

For each visitor to our Web site, our Web server automatically recognizes the domain name which refers consumers to our site, but not their e-mail addresses.

We collect only the referring domain name, and not the e-mail addresses of visitors to our Web site. The information collected is used for internal review, and to improve the content and/or layout of our page for each individual consumer. It is then discarded. This information is not shared with other organizations.

If you supply us with your postal address on-line, you will receive the information for which you provided us your address. You may also receive periodic mailings from us with information on new services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an e-mail to the address below. Please provide us with your exact name and address and we will be sure your name is removed from our list.

People who supply us with their telephone number on-line may receive telephone contact from us with information regarding trip availability, reservations or orders you have placed on-line. If you do not wish to receive such telephone calls, please let us know by sending an e-mail to the address below. Please provide us with your correct phone number and we will be sure your name is removed from our list.

We can be reached via e-mail at info@americanwhitewater.com
or by telephone at (800) 825-3205

CANCELLATIONS

Your reservation is a special commitment for you as well as American Whitewater. Once your space is confirmed, other clients are turned away.
There are no cash refunds. If you need to cancel a trip you will receive credit for a future raft trip with American Whitewater as follows:
Cancellations made:

  • 90 days or more before the trip: 100% trip credit
  • 60-89 days before the trip: 75% trip credit
  • 30-59 days before the trip: 50% trip credit
  • 15-29 days before the trip: 25% trip credit

No credit for cancellations made less than 15 days before your trip, this includes no shows.

There will be no exceptions to this policy. We encourage you to consider trip travel insurance which may protect you in the event you have to cancel your trip. Come rain, snow, or high water, we almost always run in California. But if there are insufficient reservations, we reserve the right to alter the departure date or place, or to cancel a trip. There will be a full refund for any trip canceled by American Whitewater. Our financial liability is limited to the amount paid to American Whitewater and shall not cover any other costs incurred by trip members.